The General Terms and Conditions of Online Sale (the “Terms”) govern your use of the website operated by Brandon Vance LLC through brandonmaxwellstudio.com (the “Website”), including for the sale of Brandon Maxwell products (hereinafter the “Products” or “Product”) to you (hereinafter the “Client”). All Clients wishing to make a purchase from the Website represent and warrant that they are not acting on a commercial basis but rather purchasing the Product as or on behalf of the end consumer, and further represent that they are not a minor. The Terms can change and be subsequently amended by Brandon Maxwell; the respective applicable General Terms and Conditions of Online Sale shall be applied when an order is placed. Therefore, the Client should consult the Terms on a regular basis so the Client is aware of the version applicable when placing orders. By using the Website, you agree to be bound by the Terms as then posted here and on our Website’s Customer Service Terms, which are available at https://brandonmaxwellstudio.com/customer-service.
The laws of the State of New York govern these Terms and Condition of Sale, and the Client irrevocably consents to resolve any dispute arising out of or relating to these Terms or otherwise relating to the use of the Website or Products exclusively in arbitration conducted by a single arbitrator in New York City, pursuant to the standard rules of the American Arbitration Association. In such arbitration, the parties shall split the applicable administrative fees and otherwise bear their own costs. The Website has been designed to comply with the laws of the State of New York and of the United States. If brandonmaxwellstudio.com fails to comply with the applicable legislation in the country from which the Client accesses the Website, the Client must stop using the Website.
For additional assistance concerning our online store or your online purchase, please contact us via email at email@example.com.
If one or more of the provisions in the General Terms and Conditions of Sale are deemed or declared null and void, unenforceable, or illegal, the other provisions shall remain unaffected in terms of their validity and scope.
Information Collection and Use
When you subscribe to our mailing list for either email subscription or postal promotions we collect information from you. The purpose of the subscription is to gather details so that we can provide you with up to date and suitable information on our Products and services that you have requested from us. If you place an order to make a purchase from us, we request certain personal and financial information from you including, but not limited to, your name, email address, phone number, shipping address, and credit or debit card details (number, expiration date, etc.). We use this information to process, fraud check, bill and fill your orders. If we have trouble processing an order, we will use this information to contact you. By utilizing the Website, you consent to such collection and use of your personal information.
We use an outside credit card processing company to verify your information and bill you for goods and services. These companies do not retain, share, store or use personally identifiable information for any other purposes.
We will also share your personally identifiable information with third parties who assist in aggregating data relating to the purchase of goods from our Website, the redemption of special Website offers and promotions, and other similar transactions in order to analyze trends and improve our marketing efforts. Although the information shared with these third parties necessarily contains personally identifiable information, such personally identifiable information is not present in the reports they generate.
Receipt of Products and Return Policy
Sale of customized and made to order items from brandonmaxwellstudio.com follow the Returns & Exchanges policy listed on their specific product pages.
Special Offers and Updates
If you choose to order a Product or service from us through our Website, unless you choose to unsubscribe (see, the section entitled Choice and Opting Out below), we will occasionally send you information on Products, services, special offers and/or promotions.
Promotional E-Gift Card valid from May 8, 2020 at 8:00 PM PST - May 17, 2020 at 11:59 PST.
To be eligible to receive a promotional e-Gift card, customers must make a purchase over $100 USD on www.brandonmaxwellonline.com between May 8, 2020 and May 10, 2020 ("Promotion Period"). For every $100 USD spent, excluding sales tax and shipping, on www.brandonmaxwellonline.com, customers will receive a value of $20 toward their promotional e-gift card. For clarification purposes, if a customer spends $100 USD then the customer will receive a $20 promotional e-gift card; if a customer spends $200 USD then the customer will receive a $40 promotional e-gift card. The promotion is not pro-rated; e.g. if a customer spends $180 USD then the customer will receive a $20 promotional e-gift card; if a customer spends $295 then the customer will receive a $40 promotional e-gift card. The Promotional E-Gift Card will be sent within two (2) business days of the date of the promotional purchase to the purchaser's email address provided at the time of purchase. If the customer makes a return on their original purchase that validated them for their promotional e-gift card, the return request will be evaluated by our team and the customer’s e-gift card may no longer be valid. Limit one promotional e-gift card per customer.
(NON PERSONALLY IDENTIFIABLE)
We share aggregated demographic information about our user base with our agents, including agencies or third-party vendors used to aggregate demographic information, provide marketing analysis and consult on advertising strategies. This information does not identify individual users. We do not link aggregate user data with personally identifiable information.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on us.
Links to Other Sites
The security of your personal information is important to us. When you enter sensitive information (such as a credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have any questions about security on our Website, you can email us at firstname.lastname@example.org.