The General Terms and Conditions of Online Sale (the “Terms”) govern your use of the website operated by Brandon Vance LLC through (the “Website”), including for the sale of Brandon Maxwell products (hereinafter the “Products” or “Product”) to you (hereinafter the “Client”). All Clients wishing to make a purchase from the Website represent and warrant that they are not acting on a commercial basis but rather purchasing the Product as or on behalf of the end consumer, and further represent that they are not a minor. The Terms can change and be subsequently amended by Brandon Maxwell; the respective applicable General Terms and Conditions of Online Sale shall be applied when an order is placed. Therefore, the Client should consult the Terms on a regular basis so the Client is aware of the version applicable when placing orders. By using the Website, you agree to be bound by the Terms as then posted here and on our Website’s Customer Service Terms, which are available at

The laws of the State of New York govern these Terms and Condition of Sale, and the Client irrevocably consents to resolve any dispute arising out of or relating to these Terms or otherwise relating to the use of the Website or Products exclusively in arbitration conducted by a single arbitrator in New York City, pursuant to the standard rules of the American Arbitration Association. In such arbitration, the parties shall split the applicable administrative fees and otherwise bear their own costs. The Website has been designed to comply with the laws of the State of New York and of the United States. If fails to comply with the applicable legislation in the country from which the Client accesses the Website, the Client must stop using the Website.

For additional assistance concerning our online store or your online purchase, please contact us via email at

If one or more of the provisions in the General Terms and Conditions of Sale are deemed or declared null and void, unenforceable, or illegal, the other provisions shall remain unaffected in terms of their validity and scope.


Brandon Maxwell respects the privacy rights of our online visitors and Clients and recognizes the importance of protecting the information collected about them. This Privacy Policy describes the types of information we collect from you when you visit or order Products or services from this Website and explains what we do with that information. By accessing, browsing or using this Website, you are accepting and consenting to be bound by this Privacy Policy. This Privacy Policy is incorporated by reference into our Website’s Customer Service Terms, which are available at Any capitalized terms used in the Privacy Policy but not defined herein shall have the definitions set forth in the Term.

Information Collection and Use

When you subscribe to our mailing list for either email subscription or postal promotions and SMS texting messaging, we collect information from you. The purpose of the subscription is to gather details so that we can provide you with up to date and suitable information on our Products and services that you have requested from us. If you place an order to make a purchase from us, we request certain personal and financial information from you including, but not limited to, your name, email address, phone number, shipping address, and credit or debit card details (number, expiration date, etc.). We use this information to process, fraud check, bill and fill your orders. If we have trouble processing an order, we will use this information to contact you. By utilizing the Website, you consent to such collection and use of your personal information.
We use an outside credit card processing company to verify your information and bill you for goods and services. These companies do not retain, share, store or use personally identifiable information for any other purposes.

We will also share your personally identifiable information with third parties who assist in aggregating data relating to the purchase of goods from our Website, the redemption of special Website offers and promotions, and other similar transactions in order to analyze trends and improve our marketing efforts. Although the information shared with these third parties necessarily contains personally identifiable information, such personally identifiable information is not present in the reports they generate.

SMS Marketing 

By submitting this form and signing up for texts, you consent to receive marketing text messages (e.g. promos, cart reminders) from Brandon Maxwell at the number provided, including messages sent by autodialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available). Privacy Policy & Terms.

Receipt of Products and Return Policy

Sale of customized and made to order items from follow the Returns & Exchanges policy listed on their specific product pages.


Special Offers and Updates

If you choose to order a Product or service from us through our Website, unless you choose to unsubscribe (see, the section entitled Choice and Opting Out below), we will occasionally send you information on Products, services, special offers and/or promotions.

E-Gift Card
For promotional e-gift cards, if the customer makes a return on their original purchase that validated them for their promotional e-gift card, the value of the promotional e-gift card will be deducted from their original return credit value if the customer has used the promotional e-gift card on another order.

Joint Promotions

From time to time, we may engage with third party business partners to collect personal information on Brandon Maxwell’s behalf in the form of joint promotion ventures. In such cases, these third parties will be subject to confidentiality agreements and instructed by Brandon Maxwell to comply fully with our Privacy Policy.

Log Files

As is true of most web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer our Website, to track users’ movements around our Website and to gather demographic information about our user base as a whole. We do not link this automatically-collected data to personally identifiable information. We may use a third-party tracking service, JavaScript, pixels, or transparent GIF files. Any information we track in this manner is anonymous, limited to usage and volume statistics, and is used to provide insight into the effectiveness of our online marketing initiatives and strategies.


A cookie is a piece of information that is stored on your computer’s hard drive by your web browser, which tracks your movements within web sites. Most browsers are automatically set to accept cookies but you are able to alter the settings of your browser to prevent automatic acceptance, should you wish. Our Website uses cookies to keep track of how often you visit our Website, the contents of your shopping cart, previous purchases and to deliver content specific to your interests, to assist us in updating our service for our Clients benefit. The use of cookies is an industry standard. If you reject cookies, you may still use our Website, but your ability to use some areas of our Website, such as surveys and online shopping, will be limited. While we make every effort to ensure that any personal information we collect from you is kept secure and processed lawfully, the Internet is not a totally secure medium.

Aggregate Information


We share aggregated demographic information about our user base with our agents, including agencies or third-party vendors used to aggregate demographic information, provide marketing analysis and consult on advertising strategies. This information does not identify individual users. We do not link aggregate user data with personally identifiable information.

Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on us.

Links to Other Sites

Our Website may contain links to other web sites. Please note that this Privacy Policy applies to this Web site only. It does not apply to web sites maintained by other companies or organizations to which we link or engage in joint promotions. We are not responsible for any personal information you submit to third parties via our Website nor are we responsible for the privacy practices of other companies or organizations. We encourage you to be aware when you leave our Website and to read the privacy policies of each and every web site that collects personally identifiable information.


The security of your personal information is important to us. When you enter sensitive information (such as a credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have any questions about security on our Website, you can email us at

Changes in this Privacy Policy

If we decide to change our privacy policy, we will post those changes to this Privacy Policy, which is linked from the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this Privacy Policy at any time, so please review it frequently.

Contact Us

If you have any questions or suggestions regarding our Privacy Policy, please contact us at