Shipping
Complimentary standard shipping is available within the United States. Expedited shipping (2-3 days) can be selected at checkout. All orders are processed within one week.
International orders ship via DHL Express, with shipping and duties calculated at checkout.
Preorder items will display an estimated delivery window, and payment is processed immediately. You’ll receive tracking once your item ships.
Returns
We accept returns within 14 days of the original ship date. To be eligible, items must be unused, unaltered, and in their original condition with tags attached. Items that have been worn, used, altered, or damaged by the customer cannot be returned.
For Domestic returns click here and Internatonal click here. Please note, international returns will incur shipping charges, which will be deducted from your refund.
Once your return is approved, you will receive detailed instructions and a return label. Refunds are processed within 21 days. You can choose to receive your refund to the original payment method (including a $20 restocking fee) or as store credit. The refund will be reflected within 3–5 business days. All details here.
Items marked as Final Sale are not eligible for returns, exchanges, or store credit.
For any questions, please reach out to our team at orders@brandonvmaxwell.com.
